:HamroEvent Privacy Policy
Effective Date: December 11, 2025
HamroEvent (“we”, “our”, “us”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use the HamroEvent app (the “App”), including features for organizers, exhibitors, visitors, and vendors.
1. Information We Collect
a) Personal Information
We collect information you provide when you:
- Register an account (name, email, phone number, password)
- Create a profile as an organizer, exhibitor, visitor, or vendor
- Submit event, booth, or service information
b) Event & Interaction Data
- Event registrations, tickets, or pre-registrations
- Exhibitor booth assignments and visitor interactions
- QR scans for lead collection or check-ins
- Messages or communications sent via the App
c) Device & Usage Information
- IP address, device type, operating system
- App usage, crash reports, and analytics
- Location information (if you allow it) to provide event directions
d) Payment Information
- Only when you use paid features (tickets, booth bookings)
- We do not store full card details; payments are handled securely via payment gateway
2. How We Use Your Information
We use your data to:
- Provide App services and event management features
- Process registrations, tickets, and exhibitor/vendor bookings
- Notify you about event updates, reminders, and announcements
- Improve the App functionality and user experience
- Collect analytics for planning and reporting
- Comply with legal obligations
3. Sharing of Information
We do not sell or rent your personal data. We may share your information with:
- Event organizers or exhibitors for registration or lead tracking
- Vendors or service providers only to fulfill event services
- Legal authorities if required by law or to prevent fraud
4. Account Deletion
Users can delete their account at any time:
- Open the HamroEvent App → Profile → Settings → Account → Delete Account
- Enter your password and confirm
- Your personal data, event info, tickets, and other related data will be permanently deleted within 30 days
- You will receive a confirmation email once deletion is complete
Alternatively, users can request account deletion via email: support@evetech.com.np
5. Data Retention
- We retain your data only as long as necessary to provide services
- Analytics and anonymized usage data may be kept indefinitely for improvement purposes
6. Your Rights
Depending on your location (e.g., GDPR, CCPA), you may have the right to:
- Access your data
- Correct or update your personal information
- Request deletion of your data
- Opt-out of marketing communications
- Download a copy of your data
To exercise any of these rights, contact support@evetech.com.np
7. Security
We implement reasonable administrative, technical, and physical safeguards to protect your information.
No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.
8. Third-Party Services
HamroEvent may integrate with third-party services (payment gateways, analytics tools, push notifications).
These services may collect and process your information under their own privacy policies.
9. Children’s Privacy
HamroEvent is not intended for children under 13. We do not knowingly collect information from children under 13.
10. Changes to This Privacy Policy
We may update this policy from time to time.
- The Effective Date at the top reflects the latest version.
- Changes will be posted on this page.
11. Contact Us
For questions or requests regarding this Privacy Policy, contact us:
EveTech Solution (HamroEvent Support)
Email: support@evetech.com.np
Phone: +977-9851316943
Address: Kausaltar, Bhaktapur, Nepal